Smart Technology.
Brilliant Communications.


GrayMatter Networks
solves your communications

It Just Works.

GrayMatter Networks is a
leading hospitality telecom
technology provider.

Our mission is to supply simple and fair solutions to complex telecom issues so that our customers to be able to focus on their core business. We provide efficient and adaptable communication solutions to the hospitality industry.


High Costs, License centric models

Multiple vendors, No accountability

Lack of devoted support

One-size-fits-all solutions

Too much time spent trying to fix and maintain the legacy PBX


No-license model reduces costs by 40-60%

Single vendor responsible for end-to-end communications

Devoted and passionate support organization

Tailored solutions for your property

Stability and ease of use saves time in operations


BrainBox By GrayMatter Networks is a software based phone system with exceptional flexibility and the ability to add and remove features according to your needs.

POTS Replacement

Synapse is a POTS replacement solution which provides a smooth transition from analog to IP-based LTE services.

Guest Issue

Pulse by GrayMatter Networks is our guest issue management platform that organizes and monitors guest & staff communication.

SIP Services

GrayMatter Networks’ VoIP technology offers a modern, scalable, future-proof telephone service that ensures affordability, dependability, and compliance.

ng911 Compliance

Brainbox Alert overlays your legacy phone system, captures and routes your emergency calls, interfaces with your current voice provider, and brings you into compliance.

No-License Model Reduces Costs
By 40-60%

GrayMatter Networks provides a no-license model with all solutions.

No license costs for enabling included features like:

  • Additional extensions
  • Trunks
  • ng911 registrations
  • Voicemail ports
  • …and more

Feel free to expand as your property requirements change and grow.

Single Vendor Responsible For
End-To-End Communications

GrayMatter Networks offers a platform that fulfills all of your communication needs in one place without the need for finger-pointing.

All of your PBX, SIP Services, POTS Replacement, Guest Issue Management, and ng911 compliance needs are taken care of right here.

Focus on your core business, not on your phone system, that is what we are here for.

Tailored Solutions For Your Property

GrayMatter Networks offers rapid and nimble response to feature requests.

All customers benefit from the features we add, even when requested by others.

We solve problems you didn’t even know you had.

Devoted and Passionate Support!

When your team has a question or needs help, GrayMatter Networks has a support team that is always available to assist.

Owning an issue to its resolution is a source of pride for our team – they must embrace this culture to be one us.

It is part of our ethos to provide devoted and passionate support to our customers.

Straight From Our Clients

David Shirley

The support is very attentive and responsive. The team that we work with is so awesome that you feel like you’re part of their family

Brian Chambers
Viceroy Hotels

The response of the support team is probably the best of all my vendors. Cost is at least 2/3 cheaper than a conventional PBX sytem.

David Thomson
Pinapple Hospitality

GrayMatter Networks provides all the features that you have with the major vendors, but without all the bureaucracy that you’re used to going through, in order to get new features built.