Let our AI toolkit serve your Hotel however it makes sense. We can handle up to 70% of guest calls without human interaction, and throttle that number down based on how much you want your guests to get that personalized experience from a real person. Need to book a room? Request a late checkout? Want more towels? The GrayMatter AI stack handles it all without long IVRs, ridiculous on-hold music or simple human mistakes
≫ Leading technology with LLMs to handle anything from towel delivery to reservations
≫ Integrations with voice, web chat, SMS and WhatsApp
≫ Cut costs dramatically by reducing calls to the front desk, valet team, restaurant or concierge
≫ Get reporting and analytics from abnormal call volumes or keywords
≫ Leverage the benefits of AI but with the backing and senses of real humans
≫ Leading technology with LLMs to handle anything from towel delivery to reservations
≫ Integrations with voice, web chat, SMS and WhatsApp
≫ Cut costs dramatically by reducing calls to the front desk, valet team, restaurant or concierge
≫ Get reporting and analytics from abnormal call volumes or keywords
≫ Leverage the benefits of AI but with the backing and senses of real humans