What Skye AI does for your Hotel

Skye AI is a conversational hotel guest services agent.
Skye answers every call instantly, knows your hotel, and can create tickets and dispatch requests to staff; so guests get faster service and your front office team can stay focused on in-person hospitality.

Instant call answering + hotel knowledge
Tickets & dispatch via HubOS, HotSOS, Hotel Expert (+ more)
Supporting requests like room service orders, towels/amenities, and maintenance

What Skye AI does for your Hotel

Skye AI is a conversational hotel guest services agent.
Skye answers every call instantly, knows your hotel, and can create tickets and dispatch requests to staff; so guests get faster service and your front office team can stay focused on in-person hospitality.

Instant call answering + hotel knowledge
Tickets & dispatch via HubOS, HotSOS, Hotel Expert (+ more)
Supporting requests like room service orders, towels/amenities, and maintenance

Zero Wait, Multichannel Communication

Voice, WhatsApp, SMS, email, POP

Cutting-Edge Technology

Powered by advanced natural language processing

Instant Response

No more guest wait times

Streamlined Ticketing Integration

Automatic work order creation & dispatch

Efficient Escalation

Only routes to live staff when needed

Multilingual Support

Serve guests in their preferred language

Tailored Voice Customization

Male/female voices with multiple accents

Robust Reporting

Performance tracking & guest interaction insight

Proven Track Record

Built on decades of hospitality expertise

How we deliver Skye AI in APAC

In APAC, Skye AI is delivered as part of GrayMatter’s AI Stack, tightly integrated with your PBX.
We design the call flows, connect Skye to your PBX, PMS and ticketing systems, and manage rollout and tuning so you
simply see fewer ringing phones and cleaner tickets – not another IT project.

SCHEDULE A DEMO

In APAC, Skye AI is delivered as part of GrayMatter’s AI Stack, tightly integrated with your PBX.
We design the call flows, connect Skye to your PBX, PMS and ticketing systems, and manage rollout and tuning so you
simply see fewer ringing phones and cleaner tickets – not another IT project.

SCHEDULE A DEMO

Built into AI Stack

We deliver Skye as part of an integrated AI, not a stand-alone bot.

Anchored by BrainBox

Calls still flow through your hotel PBX, with extensions, queues and PMS links managed in one place.

Connected to your systems

Skye creates real tickets and work orders in your existing tools.

Implemented & supported locally

Design, integration, testing and optimisation handled by our APAC team.

Skye AI works with your existing PBX

You don’t need to change your phone system to use Skye AI. With full PBX/SIP integration, Skye connects to your existing PBX and behaves like an extension of your local phone system – answering calls immediately, understanding what guests want, and routing or escalating them without breaking your current setup.

Compatible with any SIP-enabled PBX – Skye plugs into on-site or cloud PBX systems via SIP trunks or standard interfaces.
Acts like a native extension – with PBX/SIP integration, Skye can answer, transfer and route calls just like a live operator.
No rip-and-replace required – keep your current PBX investment; Skye simply modernises how calls are handled
Connects to your other systems too – Skye can also integrate with PMS, CRM, and ticketing platforms that offer APIs, so requests become real, trackable jobs.

Compatible with any SIP-enabled PBX – Skye plugs into on-site or cloud PBX systems via SIP trunks or standard interfaces.
Acts like a native extension – with PBX/SIP integration, Skye can answer, transfer and route calls just like a live operator.
No rip-and-replace required – keep your current PBX investment; Skye simply modernises how calls are handled
Connects to your other systems too – Skye can also integrate with PMS, CRM, and ticketing platforms that offer APIs, so requests become real, trackable jobs.

Book a demo with us today!

SCHEDULE A DEMO

Christoffer Svalstedt

Managing Director - APAC
+61 449 687 885
Chris@graymatternetworks.com

Jonathan Santos

Sales Executive - APAC
+61 402 874 495
Jonathan@graymatternetworks.com

Terms of Service | Privacy Policy